Client Experience Specialist

3 days ago


Midland Park, New Jersey, United States Horizon Termite & Pest Control Corp Full time

We are seeking an exceptional Client Care Representative to provide top-notch service to our clients. With a strong focus on quality and customer satisfaction, this role is ideal for individuals who thrive in fast-paced environments.

As the primary point of contact, you will schedule appointments, address client inquiries, and ensure seamless experiences from start to finish. Your excellent communication skills and attention to detail will be essential in maintaining accurate records and resolving client concerns with professionalism and empathy.

Key Responsibilities:

  • Schedule pest control services and follow-up appointments in a timely manner
  • Communicate effectively with field technicians to ensure smooth service delivery
  • Maintain accurate records of client interactions and appointments
  • Resolve client concerns and complaints in a professional and empathetic manner

Requirements:

  • Previous experience in customer service or client care
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage time effectively

What We Offer:

  • Competitive salary: $40,000 - $50,000 per year
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • 401(k) plan with company matching

Hiring immediately at Horizon Pest Control, an equal opportunity employer. If you are passionate about delivering exceptional customer experiences and working in a dynamic team environment, apply now



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