Senior Client Partnership Specialist
2 days ago
As a Senior Client Partnership Specialist at IQVIA, Inc., you will play a vital role in ensuring clients derive maximum value from our products and services. Under broad guidance, you will facilitate long-term relationships with clients, driving business growth and satisfaction.
Key Responsibilities:
- Fulfill contract specifications and ad-hoc client requests to build client satisfaction.
- Collaborate with team members to establish and maintain effective business relationships with clients.
- Ensure product deliverables meet customer specifications, including timeliness and quality.
- Partner with account managers and clients to optimize value from IQVIA products and services.
- Maintain internal communications with sales and client service support teams.
- Monitor performance against existing service agreements.
- Analyze client needs to provide in-depth understanding of their business line and/or therapeutic market.
Qualifications:
- Bachelor's Degree Required
- Four years of related work experience Required
- One to two years experience as an IQVIA Client Service Representative preferred
- Broad knowledge of client service representative field Required
- Meeting facilitation, presentation and training experience Required
- Proficiency in PC applications, such as Excel
- Effective communication skills with various levels in the organization (written and oral)
- Demonstrated problem solving, analytical and strong customer service skills
Compensation:
The estimated annual salary for this role is $86,600.00.
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