Customer Support Associate
1 week ago
Position Overview:
US Trinity Aviation is seeking a dedicated individual to join our Customer Service team. The primary responsibilities include:
- Welcoming clients with a friendly demeanor, enthusiasm, and professionalism.
- Effectively communicating with customers and team members through various channels including face-to-face interactions, phone calls, and radio communications.
- Anticipating and addressing both the stated and unstated needs of our clients and colleagues.
- Processing information swiftly and accurately to ensure timely action on details.
- Handling customer invoices with precision and efficiency.
- Keeping a tidy and professional workspace, including the snack area.
Qualifications:
- Previous experience in customer service or hospitality is essential.
- Experience in the aviation sector is advantageous.
- Basic mathematical skills are required.
- A high school diploma or equivalent is necessary.
- Availability to work evenings, weekends, and holidays is expected.
- Must be able to pass a background check.
- This is a drug-free workplace with a zero-tolerance policy, including pre-employment and random screenings.
Benefits:
- Competitive compensation.
- Comprehensive health insurance.
- Dental and vision insurance.
- 401(k) plan with matching contributions.
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