Customer Support Associate

1 week ago


Denton, Texas, United States US Trinity Aviation Full time

Position Overview:

US Trinity Aviation is seeking a dedicated individual to join our Customer Service team. The primary responsibilities include:

- Welcoming clients with a friendly demeanor, enthusiasm, and professionalism.

- Effectively communicating with customers and team members through various channels including face-to-face interactions, phone calls, and radio communications.

- Anticipating and addressing both the stated and unstated needs of our clients and colleagues.

- Processing information swiftly and accurately to ensure timely action on details.

- Handling customer invoices with precision and efficiency.

- Keeping a tidy and professional workspace, including the snack area.

Qualifications:

- Previous experience in customer service or hospitality is essential.

- Experience in the aviation sector is advantageous.

- Basic mathematical skills are required.

- A high school diploma or equivalent is necessary.

- Availability to work evenings, weekends, and holidays is expected.

- Must be able to pass a background check.

- This is a drug-free workplace with a zero-tolerance policy, including pre-employment and random screenings.

Benefits:

- Competitive compensation.

- Comprehensive health insurance.

- Dental and vision insurance.

- 401(k) plan with matching contributions.



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