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Customer Care Associate
2 months ago
Position Overview:
We are seeking a dedicated individual to join our team as a Customer Service Representative. This role is essential in providing exceptional support to our clients through various communication channels.
Key Responsibilities:
- Assist customers with inquiries and service requests via phone, email, and in-person interactions.
- Process payments and handle customer transactions efficiently.
- Maintain a high level of professionalism and empathy while addressing customer concerns.
Qualifications:
- Strong communication skills and a customer-focused mindset.
- Ability to work collaboratively in a team environment.
- Experience in customer service or related fields is preferred.
Why Join Us?
As a part of the City of Denton, you will have the opportunity to make a positive impact in the community while developing your professional skills in a supportive environment.
