Heating Systems Technician

2 weeks ago

Exeter, New Hampshire, United States Haffner's Full time
Job Overview

Join Haffner's: A Family-Oriented Leader Committed to Integrity and Safety.

At Haffner's, we pride ourselves on being more than just a business; we are a family. As a leading wholesale fuel distributor in New England, we manage a significant network of gas stations, convenience stores, car washes, and food service outlets across the region.

Our services extend beyond fuel distribution, encompassing heating oil, propane, and HVAC solutions for a vast customer base. Our unwavering commitment to integrity and safety is evident in every aspect of our operations, as we focus on fostering relationships and consistently prioritizing ethical practices.

We cultivate a culture centered on growth, innovation, and excellence. By joining our team, you will play a vital role in our continued success, embodying our core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do."

Position Summary:

Heating Systems Technicians are tasked with the installation, upkeep, and repair of both residential and commercial heating and cooling systems, including associated tanks and piping.

Key Responsibilities:

  • Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems at various customer locations.
  • Maintain effective communication with office personnel, ensuring schedules are adhered to and any delays are promptly communicated to clients.
  • Follow a standardized procedure for customer visits:
  • Document all equipment upon arrival, including make, model, serial number, fuel type, necessary test measurements, and applicable photographs.
  • Diagnose a variety of electrical and mechanical service issues.
  • Clearly explain the identified issues and proposed solutions to customers.
  • Understand and effectively communicate company pricing and service offerings to clients.
  • Perform repairs by sourcing necessary replacement parts, calibrating systems according to manufacturer specifications, and thoroughly testing components for optimal functionality.
  • Identify and report potential opportunities for additional services to management.
  • Conclude visits by obtaining customer signatures and accurate client information.
  • Notify dispatch of any issues that may affect service delivery.
  • Maintain an adequate inventory of stock, parts, tools, and safety equipment in the service vehicle.
  • Ensure the company vehicle is well-maintained, including regular cleaning, refueling, and reporting mechanical issues.
  • Participate in training sessions provided by the company to stay updated on the latest industry technologies.
  • Conduct visual inspections of oil tanks, documenting conditions with photographs and descriptions.
  • Perform additional duties as assigned by the Service Manager.

Qualifications:

  • At least three years of experience in oil service or equipment sales is preferred.
  • Possession of a valid NH oil burner service license.
  • EPA 608 certification is preferred.
  • Clean driving record in MA/NH.
  • Ability to interpret blueprints, plans, and manuals.
  • Must be able to pass company-required drug and alcohol tests, as well as a physical examination.
  • Willingness to work a flexible schedule, including weekends, overtime, and on-call shifts.

Work Environment:

This position requires regular standing and walking, with the ability to bend or kneel to inspect equipment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

The above statements are intended to describe the general nature and level of work performed by the jobholder and are not an exhaustive list of all responsibilities, duties, and skills required.

Benefits:

  • Employee discounts on fuel and residential propane and oil.
  • Medical, dental, and vision insurance.
  • 401K retirement plan with company matching.
  • Paid time off.
  • Company-paid life insurance and optional additional coverage.
  • Short-term and long-term disability insurance.
  • Critical illness and/or accident insurance.

Compensation:

This position is eligible for a $2,000 sign-on bonus. Compensation is based on a range of factors, including relevant experience, knowledge, skills, and other job-related qualifications.

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