Doughnut Shop Manager
2 days ago
We're a dynamic and fast-paced doughnut and coffee shop that's passionate about delivering an exceptional customer experience. Our mission is to be a great part of each guest's day, and we're looking for a talented Manager to join our team.
Job SummaryWe're seeking a skilled Manager to lead our team and drive sales growth. As a Manager, you'll be responsible for creating a positive and productive work environment, training and retaining team members, and achieving sales targets. If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we'd love to hear from you.
Key Responsibilities- Create and maintain a safe, positive, and team-oriented culture
- Train and Retain: build a full and highly productive team who positively contribute to Sidecar's culture and growth
- Build a leadership pipeline through ongoing coaching and development, preparing your team for leadership opportunities
- Control operation costs according to targets set forth by Sidecar (labor, food, store maintenance)
- Achieve monthly and yearly sales growth according to targets set forth by Sidecar
- Maintain a clean store at all times
- Keep the doughnut display full of high-quality & fresh doughnuts at all times
- Provide an excellent customer experience: warm and welcoming greeting, music vibe and level, positive energy, product sampling, clean and full display, clean store and uniforms, friendly interactions from start to finish, fresh and great tasting product
- Provide an excellent team member experience: welcoming, safe, positive, and fun work environment, clearly communicate expectations and growth opportunities, provide honest feedback with consistent accountability, give recognition, plan team bonding activities
- Complete various administrative responsibilities timely and adequately: onboarding, orientation, training, ordering, invoices, time audits, workers comp claims
- Self-motivated and results-driven individual with a passion for delivering exceptional customer service
- Strong leadership and communication skills
- Ability to create and maintain a positive and productive work environment
- Experience in a retail or food service environment
- Ability to work in a fast-paced environment and meet sales targets
- Competitive compensation and benefits package
- Opportunities for growth and development
- A fun and dynamic work environment
- Recognition and rewards for outstanding performance
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