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Senior Manager, Change Management Lead

1 month ago

Oakland, California, United States Blue Shield of California Full time
About the Role

We are seeking a highly skilled Senior Manager, Change Management to lead large-scale change strategies and plans for Blue Shield of California. As a key member of the Enterprise Change Management team, you will be responsible for orchestrating priority change initiatives with enterprise-wide impact.

Key Responsibilities
  • Lead change strategy for multiple strategic priorities for the enterprise, aligning fundamentally new ways of working across the enterprise.
  • Own overall change capability development for part of the enterprise, establishing standards for change management at Blue Shield of California.
  • Coach/advise leaders at the SVP/VP level, along with select partners, to grow capabilities more broadly.
  • Establish priorities, set goals, and coach change management talent to amplify and accelerate ability to meet the desired business and people outcomes of each priority.
  • Foster organizational agility through engagements in and across the enterprise to more readily adapt in a continually-changing environment.
Requirements
  • Requires a master's degree or equivalent experience.
  • Requires at least 10 years of prior relevant experience.
  • Requires at least 4 years of management experience.
  • Requires experience leading large-scale transformation projects across an entire enterprise (cross-functional, cross-business) from initiation through sustainment.
  • Requires certification and fluency in a variety of change models & methodologies (e.g. Prosci, ACMP, AIM, Kotter, GE), applied at the organization, team and individual levels.
  • Requires functional breadth in multiple related disciplines such as communications, adult learning, leadership development, org design and design thinking.
  • Requires diagnostic and research skills to break down complex challenges, identify root causes, and structure targeted recommendations.
  • Requires cultural awareness and empathy to create solutions with partners and clients that will endure.
About Blue Shield of California

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

We strive to make a positive change across our industry and communities – join us in our mission to create a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Our Values
  • Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
  • Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
  • Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

  • Hybrid – In a business unit approved office a few times per week, on average.
  • Office – In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.