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Clerical Associate Professional
1 month ago
Location: NYC Health Hospitals, New York City, USA.
About Us:NYC Health and Hospitals is one of the largest Federally Qualified Health Centers (FQHCs) in the country. We provide world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. Our mission is to deliver high-quality healthcare services, focusing on prevention and treatment while emphasizing patient-centered care.
Job Summary:We are seeking a skilled Clerical Associate Professional to join our team at NYC Health Hospitals. The successful candidate will perform supervisory and moderately difficult clerical duties, billing, and collection functions under minimal supervision. This role requires a professional and quality customer service approach, strong communication skills, and the ability to work independently and as part of a team.
Responsibilities:- Provide exceptional customer service to patients by following policy and procedures utilizing EPIC system/ICARE.
- Open patient visits, accept payments, issue payment receipts, and reconcile daily cash reconciliations.
- Perform data entry input proficiency, verify insurance eligibility, and maintain accurate records.
- Assist patients with bi-lingual services using Cyracom Interpreter Services when needed.
- Maintain a safe environment, enforce safety policies, and attend continuing education programs/training as scheduled.
- Scan patient ID, insurance cards, referral forms, and consent forms into document imaging systems.
- A four-year High School Diploma or its equivalent and one year of satisfactory clerical experience.
- Keyboard familiarity with the ability to type at least 100 key strokes per minute.
- General understanding of outpatient registration processes, accounting procedures, and Outpatient Billing and Collection methods.
- Knowledge of Medicare, Medicaid, and Third Party billing, medical insurance coverage, and data entry input proficiency.
NYC Health Hospitals offers a competitive benefits package that includes comprehensive health benefits for employees working 20+ hours per week, retirement savings and pension plans, loan forgiveness programs, paid holidays and vacation, college tuition discounts, and multiple employee discounts programs.
The estimated salary range for this position is $65,000 - $85,000 per annum, depending on qualifications and experience.
