Technical Specialist in Security Solutions
2 weeks ago
Security Systems Technician
Join a dynamic and expanding security team at Visionaire Partners, a leading name in the security integration industry.
KEY RESPONSIBILITIES:
- Install, configure, test, repair, and maintain a variety of systems and equipment, including security, fire alarm, life safety, and building automation systems, with necessary guidance.
- Interpret blueprints, schematics, manuals, and specifications to independently determine installation procedures, seeking assistance for more complex tasks as needed.
- Operate systems to demonstrate equipment functionality, commission new systems, analyze performance, and troubleshoot malfunctions. Develop routine programming for systems.
- Provide exceptional service to customers, ensuring their satisfaction at all times.
- Collaborate with engineering teams to address unique challenges in system operation, maintenance, and warranty issues.
- Offer insights to management regarding customer satisfaction, product performance, installation methods, and potential product enhancements.
- Manage technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, and ongoing technical support.
- Identify potential project risks, communicate them to relevant parties, and assist in formulating strategies to mitigate impacts and control deviations from budget and deadlines.
- Work closely with Project Managers and Operations Managers to coordinate specific projects, providing recommendations on work quality and potential scope changes, while continuously seeking ways to enhance customer satisfaction.
- Perform additional duties and responsibilities as required.
This position requires on-site presence daily, covering a wide service area. The role offers a company vehicle upon permanent employment, along with tools, PPE, uniforms, a cell phone, and a laptop.
REQUIRED QUALIFICATIONS:
- Minimum of 3 years of experience in servicing access control, intrusion detection, CCTV, and related systems.
- Proficiency in programming various systems such as Lenel, Genetec, Milestone, Software House, Amag, Avigilon, DMP, etc.
- Relevant certifications.
- Strong mechanical and electrical skills, with experience using hand and power tools.
- Excellent interpersonal and communication abilities.
- Strong customer service orientation.
- Familiarity with MS Office applications.
- Valid driver's license.
PREFERRED QUALIFICATIONS:
- Experience or certifications in Genetec and Lenel.
- Alarm contractor's license.
Must be authorized to work in the US. Sponsorships are not available.
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