Technical Implementation Specialist

2 weeks ago

Indianapolis, Indiana, United States Clinical Architecture Full time
Job Overview

About Us

Clinical Architecture is a leader in healthcare technology solutions. Our dynamic team is composed of diverse professionals who blend creativity with technical expertise to tackle challenging issues that truly matter. We foster a supportive and relaxed work atmosphere, dedicated to providing top-notch solutions and outstanding client service.

Position Summary

We are looking for a Technical Implementation Specialist to enhance our team. This role involves managing the technical deployment of our software applications and services, serving as a consistent resource throughout the client engagement process. You will be challenged to master our software and assist clients with their technical projects.

This position requires on-site presence at our headquarters.

Key Responsibilities:

  • Install, update, and resolve software deployment challenges for clients across various infrastructure settings.
  • Provide implementation support and guidance for clients utilizing Clinical Architecture's software and web services.
  • Ensure a positive client experience by delivering exceptional service and maintaining engagement throughout the client relationship.
  • Thoroughly understand client needs and leverage available resources to propose effective solutions.

Required Skills:

  • Strong analytical and problem-solving abilities.
  • Proficiency in relational databases; familiarity with SQL is necessary.
  • Experience with Microsoft SQL Server is preferred.
  • Basic programming skills in C#, Java, Python, or similar languages are required.
  • Knowledge of Windows Server and cloud computing is advantageous.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a team setting.
  • Willingness to learn and develop new skills.

Qualifications:

  • A minimum of 1 year of experience in technical implementation support is required.
  • A college or university degree is preferred; a high school diploma or GED is mandatory.
  • Experience in Engineering, Implementation Architecture, or Product support is a plus.

Why Choose Clinical Architecture?
We provide:

  • Opportunities for professional development and growth.
  • Engaging experiences that foster connections with colleagues.
  • A relaxed work environment with thoughtful amenities.
  • Paid Volunteer Time, Holidays, and PTO, including a dedicated winter break for full-time employees.
  • Sabbatical options for long-term team members.
  • Comprehensive health benefits including Medical, Dental, and Vision for eligible employees.
  • Maternity and Parental leave benefits.
  • Employer-paid Short-term and Long-term Disability.
  • Health and Wellness incentives.
  • 401k Matching.
  • A commitment to better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

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