Healthcare Administrative Assistant

3 days ago

Melville, New York, United States Lloyd Staffing Full time
Job Summary

We are seeking a detail-oriented and customer-focused Client Coordinator to join our team at Lloyd Staffing. In this role, you will be responsible for handling inquiries from clients, physicians, nurses, or their representatives and performing a variety of clerical and data processing tasks.

Key Responsibilities:
  • Respond promptly to client inquiries and provide accurate information.
  • Use our systems and databases to enter, update, and retrieve client information as needed.
  • Maintain communication with our QA department to ensure smooth workflow and timely report status updates.
  • Manage case files, including filing, archiving, and ensuring client information is accurate and up-to-date.
  • Work independently and collaborate with team members to address inquiries and return cases in a timely manner.
  • Direct calls to other departments as needed and perform clerical duties such as typing, filing, and emailing.
  • Assist in resolving customer complaints and quality assurance issues.
  • Ensure all practices comply with state and federal safety and legal regulations.
Requirements:
  • Minimum of 1 year clerical experience, or an equivalent combination of education and experience.
  • High school diploma or equivalent required.
  • Experience in a medical office or insurance industry is preferred.
  • Proficient in Microsoft Word, Outlook, Excel, and other common software programs.
  • Ability to adapt to a fast-paced, high-volume contact center environment.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills and the ability to handle client inquiries with professionalism.
What We Offer:

As a Client Coordinator at Lloyd Staffing, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

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