Customer Service Coordinator
4 days ago
Pure Water Technology Of Central PA is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service administration team, you will be responsible for ensuring seamless communication with clients, dispatching field technicians, and maintaining accurate records.
About the Role:
- Salary:$17 - $20 per hour based on experience
- Location:Lancaster, PA
- Reports to:Lancaster Office
- Customer Interaction: Answer service calls, address client inquiries, and ensure they are informed and satisfied throughout the service process
- Scheduling and Coordination: Manage field service schedules, assign jobs to technicians, and optimize routing
- Data Management: Maintain up-to-date records, from job statuses to client databases
- Emergency Handling: Coordinate rapid responses for emergency or last-minute service requests
Required Skills and Qualifications:
- High School Diploma or Equivalent
- Prior Experience in Service Dispatching or Administrative Coordination
Benefits:
- Flexible Work Hours
- Comprehensive Health Benefits Package
- Opportunities for Growth and Career Advancement
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