Customer Service Director
4 days ago
We are seeking a Customer Service Director to lead our team at Isaac's Restaurant - Centerville. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and retention.
Key Responsibilities:- Develop and implement customer service initiatives to enhance the overall dining experience.
- Conduct regular feedback sessions with customers to understand their needs and preferences.
- Train staff on customer service best practices and provide coaching to improve performance.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with the management team to develop marketing campaigns and promotions that drive customer loyalty.
- Bachelor's degree in Hospitality Management or related field.
- Minimum 2 years of experience in customer-facing roles, preferably in a supervisory capacity.
- Excellent communication, leadership, and problem-solving skills.
- Able to work effectively in a fast-paced environment and make decisions quickly.
- Knowledge of customer relationship management (CRM) systems and data analysis tools.
Estimated Salary: $60,000 - $70,000 per year, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
-
Customer Service Operations Director
4 weeks ago
Lancaster, Pennsylvania, United States Colony Products, Inc. Full timeJob OverviewWe are seeking a highly skilled Customer Service Operations Director to lead our customer service team.
-
Service Delivery Director
4 days ago
Lancaster, Pennsylvania, United States Colony Products, Inc. Full timeJob DescriptionThe Service Delivery Director is responsible for leading our technical support team in delivering high-quality service to our customers. This includes managing parts, supply usage and inventory levels, managing delivery of new equipment to customers, managing used copier inventory, analyzing service contract profitability, and adjusting rates...
-
Upscale Service Director
2 weeks ago
Lancaster, Pennsylvania, United States Superior Talent Source Full timeKey ResponsibilitiesThe Upscale Service Director will be accountable for managing and overseeing all aspects of restaurant operations, including front-of-house duties such as greeting guests, handling reservations, and seating arrangements. Key responsibilities include:Maintaining exceptional customer service standardsEnsuring seamless communication between...
-
Pharmacy Director
5 days ago
Lancaster, Pennsylvania, United States WEIS LLC Full timeJob Title: Pharmacy DirectorWeis Markets is seeking an experienced and passionate Pharmacy Director to lead our pharmacy team. This role offers the opportunity to work in a fast-paced environment, collaborating with colleagues to drive business growth and improve customer satisfaction.Key Responsibilities:Business Development: Identify opportunities to build...
-
Hospitality Services Director
4 days ago
Lancaster, Pennsylvania, United States Superior Talent Source Full timeAbout the OpportunityWe are seeking a Hospitality Services Director to join our team at a fine dining setting. As a key member of our management team, you will be responsible for leading the front-of-house and back-of-house staff, and ensuring exceptional customer service.The successful candidate will have a proven track record of leadership and management...
-
Restaurant Operations Director
2 days ago
Lancaster, Pennsylvania, United States Gecko Hospitality Full timeJob Title: Restaurant Operations Director About the Role: We are seeking a skilled Restaurant Operations Director to lead our team in Lancaster, PA. As a Restaurant Operations Director, you will be responsible for ensuring 100% compliance with company policies and procedures, making hiring and termination recommendations, and driving financial results. Your...
-
Customer Experience Director
4 days ago
Lancaster, Pennsylvania, United States Batteries Plus - DL Myers Inc Full timeOur MissionAt Batteries Plus - DL Myers Inc, we are committed to delivering exceptional customer service and innovative products. Our mission is to empower our employees to provide excellent service and drive business results.We offer a dynamic work environment that fosters growth, teamwork, and collaboration. As part of our team, you will have opportunities...
-
Customer Experience Director
9 hours ago
Lancaster, Pennsylvania, United States Norman's Gift Shops, Inc. Full timeRole Summary:We are seeking an experienced Sales Leader to join our team in Lancaster, PA. As a Sales Leader, you will be responsible for driving sales growth, building customer relationships, and leading by example.Responsibilities:Drive sales growth through exceptional customer service and product knowledge.Lead by example and infuse our Customer CARE...
-
Customer Service Associate
2 days ago
Lancaster, Pennsylvania, United States SMG Inc Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at SMG Inc in the Pennsylvania region. As a Customer Service Representative, you will be responsible for educating customers about our client's programs, services, and products to ensure they are fully informed. You will also exhibit open and interactive communication to...
-
Customer Service Coordinator
4 days ago
Lancaster, Pennsylvania, United States Premier Rental Purchase of HarrisburgLancaster Full timeJob Title: Customer Service CoordinatorEstimated Salary: $38,000 - $48,000 per yearAbout the Role:We are seeking a friendly and approachable individual to join our team as a Customer Service Coordinator at Premier Rental Purchase of Snellville. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints,...
-
Customer Service Representative
2 weeks ago
Lancaster, Pennsylvania, United States Community Aid Full time**Job Description:**We are seeking a Customer Service Representative to join our team at Community Aid. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and working collaboratively with colleagues to meet customer needs.About Us:Community Aid is a non-profit...
-
Customer Service Expert
2 weeks ago
Lancaster, Pennsylvania, United States Comcast Full timeRole SummaryWe are seeking a highly motivated and customer-centric individual to join our team as a Xfinity Retail Sales Consultant. In this role, you will be responsible for providing excellent customer service and sales support to our customers, ensuring that they have a positive experience with our products and services.About the JobThis is an exciting...
-
Customer Service Expert
1 week ago
Lancaster, Pennsylvania, United States Burnham Holdings, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Burnham Holdings, Inc. in Lancaster, PA.About the Role:This full-time position will support the sales team by providing exceptional customer service, order processing, and administrative assistance. The ideal candidate will have...
-
Customer Service Ambassador
2 weeks ago
Lancaster, Pennsylvania, United States Old Navy Full timeElevate your retail career as a Customer Service Ambassador at Old Navy! In this pivotal role, you'll build lasting relationships with customers, promote our unique fashion offerings, and embody the spirit of our brand. We're looking for a charismatic individual with a keen eye for detail and a passion for delivering exceptional customer experiences.About...
-
Customer Service Associate
2 weeks ago
Lancaster, Pennsylvania, United States Michaels Stores Full timeJob Overview: As a Customer Service Associate at Michaels Stores, you will play a critical role in delivering an exceptional shopping experience for our customers. You will be responsible for providing top-notch customer service, helping customers find what they're looking for, and ensuring a clean and safe environment for both customers and...
-
Customer Service Representative
4 weeks ago
Lancaster, Pennsylvania, United States PeopleShare Full timeJob Title: Customer Service RepresentativeWe are seeking an experienced customer service representative to join our team at PeopleShare. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answering and resolving customer inquiries in a timely and professional...
-
Customer Service Representative
2 days ago
Lancaster, Pennsylvania, United States Astra Marketing Group, Inc. Full timeJob OverviewAstra Marketing Group, Inc. is seeking a highly skilled Customer Service Representative to join our team.Estimated Salary:$45,000 - $60,000 per year, depending on experience and location.Key ResponsibilitiesThe successful candidate will be responsible for delivering exceptional customer service while building strong relationships with...
-
Customer Service Representative
4 weeks ago
Lancaster, Pennsylvania, United States Chico's FAS, Inc. Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. This is a fantastic opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real difference in the lives of our customers.About the RoleThis role involves supporting our sales floor operations, ensuring that all aspects...
-
Customer Service Ambassador
2 days ago
Lancaster, Pennsylvania, United States Rolite Mfg., Inc. Full timeRolite Mfg., Inc. is a leading manufacturer of custom metal parts with a rich history dating back nearly a century. We offer a unique opportunity for a motivated Metal Parts Sales Professional to join our team and contribute to our continued growth and success.The estimated annual salary for this position is $65,000 - $85,000, depending on experience.As a...
-
Customer Service Representative
3 weeks ago
Lancaster, Pennsylvania, United States Domino's Franchise Full timeJob OverviewAt Domino's Franchise, we're seeking a motivated Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences, ensuring timely order fulfillment, and maintaining a clean and safe work environment.Key ResponsibilitiesTake orders accurately and...