Customer Service Associate

3 days ago


Lancaster, Pennsylvania, United States SMG Inc Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at SMG Inc in the Pennsylvania region. As a Customer Service Representative, you will be responsible for educating customers about our client's programs, services, and products to ensure they are fully informed. You will also exhibit open and interactive communication to connect with consumer accounts and initiate the sales and customer service processes.

The ideal candidate will have high school diploma or equivalent and 1+ years of customer service, outreach, retail, or a client-focused environment experience. Passionate individuals who can identify solutions to better the customer experience will thrive in this role. The salary for this position is approximately $45,000 - $60,000 per year, depending on qualifications and experience.



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