Front Desk Coordinator

1 week ago


Ashland, Ohio, United States Brethren Care Village Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Concierge to join our team at Brethren Care Village. As a key member of our Health Care Center, you will be responsible for providing exceptional customer service, coordinating scheduling, and ensuring the smooth operation of our nursing units.

Key Responsibilities
  • Maintain accurate and up-to-date master nursing schedules, ensuring adequate staffing on all nursing units.
  • Answer main switchboard calls, determine the nature of the call, and direct callers to the appropriate department.
  • Provide a warm and welcoming experience for all visitors, responding to phone calls in a professional and pleasant tone.
  • Prepare and distribute a list of current openings to the Director of Nursing and Human Resources each Monday.
  • Review and process Time Worked Outside of Scheduled Hours forms and Absent/Late Arrival/Leave Early/Vacation forms in the Kronos system.
  • Track and approve vacation requests based on nursing department staffing guidelines.
  • Assist with administrative tasks, including typing, copying, faxing, and distributing incoming faxes.
  • Receive, sort, and collate mail for distribution to residents and personnel.
Requirements
  • High School Diploma or equivalent.
  • STNA certification preferred.
  • Experience with Windows computer systems.
What We Offer
  • Excellent benefit options for part-time and full-time employees, including PTO and Retirement Savings plans.
  • Comprehensive benefits for full-time employees, including Medical, Dental, Vision, FSA, company-paid Life Insurance, and more.
  • 7 paid holidays.
  • Scholarship opportunities for high school and college students.
  • Employee promotions and opportunities for growth.
  • FREE use of our Pool and Fitness Center.
  • 401K with Company Match.
  • Discounted meals.
  • A family-like, fun, and supportive team environment.

Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.



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