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Dental Office Coordinator

2 months ago

Ashland, Ohio, United States North American Dental Group Full time
{"title": "Front Desk Coordinator", "description": "Transforming the Dental Experience

At North American Dental Group, we're committed to delivering best-in-class patient care and putting every patient first, every visit. Our guiding principle is empathy, and we're seeking a dedicated Front Desk Coordinator to join our team.

As a Front Desk Coordinator, you'll play a vital role in ensuring our patients receive exceptional care. Your responsibilities will include:

  • Providing top-notch customer service and ensuring a positive patient experience
  • Managing financial information, performing insurance verification, and preparing end-of-day reports
  • Performing clerical tasks, such as sorting, opening, and distributing mail, scanning, and photocopying
  • Scheduling, verifying, and confirming patient appointments
  • Explaining procedures and services to patients using dental knowledge
  • Presenting financial policies and arrangements to patients and collecting co-payments and verifying insurance coverage as appropriate
  • Tracking appointments due to no-shows, cancellations, and late arrivals

We offer a competitive paid time off package, comprehensive benefits, and opportunities for career growth and continuing education. If you're passionate about delivering exceptional patient care and have a drive to help others improve their oral health, we encourage you to apply.

Qualifications:

  • High School Diploma or equivalent (Associates degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed

What We Offer:

  • Competitive paid time off for full-time and part-time team members
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting atmosphere that allows for freedom and individuality, enabling our team to always strive to do the best for our patients

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

"}