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Front Desk Coordinator

2 months ago

Ashland, Ohio, United States North American Dental Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at North American Dental Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a smooth and efficient flow of patients and staff.
  • Patient Communication: Greet patients, answer phone calls, and respond to emails in a professional and courteous manner.
  • Scheduling and Verification: Schedule and verify patient appointments, as well as prepare end-of-day reports.
  • Financial Transactions: Process patient payments, collect co-payments, and verify insurance coverage.
  • Quality Control: Maintain accurate and up-to-date patient records, ensuring compliance with dental software and office policies.
Requirements
  • Education: High School Diploma or equivalent (Associates degree preferred)
  • Experience: 1-5 years of customer service, insurance, or dental experience preferred
  • Skills: Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
What We Offer
  • Competitive Pay: $15.00 per hour
  • Benefits Package: Comprehensive benefits package, including 401k
  • Opportunities for Growth: Constant opportunities for career growth and continuing education
  • Work-Life Balance: Competitive paid time off for full-time and part-time team members
Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.