Customer Service Representative
4 days ago
The Complete Beauty Wellness Spa is a relaxing oasis in the heart of [location]. Our experienced therapists offer a range of treatments, from massages and facials to body wraps and scrubs. We pride ourselves on providing exceptional customer service and a clean, welcoming atmosphere.
Job SummaryWe are seeking a highly organized and skilled Front Desk Associate to join our team. The ideal candidate will have strong organizational skills, excellent communication and interpersonal skills, and a positive and professional attitude. In return, we offer a competitive salary, a range of benefits, and the opportunity to work in a dynamic and rewarding environment.
ResponsibilitiesThe Front Desk Associate will be responsible for managing front desk operations, responding to guest inquiries, and maintaining a clean and welcoming atmosphere. This includes:
- Checking guests in and out, handling payments, and responding to guest inquiries;
- Maintaining a clean and welcoming atmosphere, including tidying up the lobby area and restocking amenities;
- Providing exceptional customer service, including answering questions, resolving issues, and offering recommendations;
To be successful in this role, you must have:
- Strong organizational skills and attention to detail;
- Excellent communication and interpersonal skills;
- A positive and professional attitude;
- Basic computer skills and familiarity with point-of-sale systems;
- Health and wellness knowledge, including massage therapy, facials, and other spa services;
- Retail sales experience and knowledge of spa products;
- Ability to work two shifts per week and one shift per weekend;
We offer a competitive salary and a range of benefits, including:
- A base salary of $25,000 - $35,000 per year, depending on experience;
- One infrared sauna session per month and one migun bed session;
- Retail product discounts and service discounts;
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Customer Service Representative
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