Front Desk Associate
4 days ago
We are seeking a Front Desk Associate to join our team at Candlewood Suites - Mt. Pleasant.
Job Description:This role involves providing exceptional customer service to our guests, handling room assignments, and managing guest queries and concerns.
Main Responsibilities:- Register and assign rooms to guests promptly and efficiently
- Verify and confirm room bookings via phone and online platforms
- Address guest inquiries and resolve any issues promptly and professionally
- Process payments and settle accounts as necessary
- Ensure accurate records of room occupancy and guest details
- Prior experience in customer-facing roles, particularly in hospitality or tourism
- Effective communication and interpersonal skills to engage with diverse guests
- Strong attention to detail to maintain accurate records and data
- Familiarity with hotel management software and technology
We offer a competitive salary range of $42,000 - $60,000 per annum, depending on qualifications and experience.
Why Join Us:Candlewood Suites - Mt. Pleasant fosters a collaborative and supportive work environment where you can grow and thrive.
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