Customer Experience Associate

3 weeks ago


Mount Pleasant, Utah, United States Complete Beauty Wellness Spa Full time
Job Summary: We are seeking a highly motivated and organized Customer Experience Associate to join our team at Complete Beauty Wellness Spa. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, managing front desk operations, and maintaining a clean and welcoming environment.

About the Role: In this role, you will be the first point of contact for our guests and will be responsible for creating a positive impression of our spa. You will be required to handle guest inquiries, process transactions, maintain accurate records, and ensure that all front desk operations run smoothly. You will also contribute to marketing efforts by suggesting ways to improve services and products offered to our clients.

Key Responsibilities:
  • Manage front desk operations, including checking in guests, handling payments, and resolving issues
  • Process transactions accurately and efficiently
  • Maintain accurate records and files
  • Suggest ways to improve services and products offered to our clients

Requirements: To be successful in this role, you must have excellent communication and organizational skills, basic computer skills, and the ability to multitask. You should also have a positive attitude and be able to work independently and as part of a team.

Estimated Salary: $32-$40 per hour

Benefits: As a Customer Experience Associate at Complete Beauty Wellness Spa, you will enjoy a competitive salary, plus benefits that include 1 infrared sauna session per month, 1 migun bed session, retail product discounts, and service discounts.

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