Legal Intake Specialist
3 days ago
**Job Summary**
We are a leading law firm seeking a skilled Legal Intake Specialist to join our team. As a key member of our intake process, you will be responsible for handling incoming inquiries, gathering client information, and facilitating appointments with our lawyers.
**Key Responsibilities**
- Handle incoming inquiries (calls, emails, web forms) promptly and professionally
- Gather essential client information and accurately enter it into our CRM system
- Pre-screen potential clients to determine if their legal needs align with our practice areas and jurisdictions
- Schedule consultations based on client needs and availability
**Requirements & Qualifications**
- Proven experience in a sales, customer service, or client intake role, preferably within a legal setting
- Familiarity with legal services, terminology, or prior experience working in a law firm is a plus
- Proficient in CRM software, case management systems, and Microsoft Office Suite
- Ability to handle sensitive and confidential information with discretion
**Benefits & Perks**
- $25 hourly wage
- 401(k) retirement plan with a 4% matching contribution
- Medical coverage with a national network and the firm pays for 75% of the Employee cost
- Company paid $50,000 Life Insurance Policy
- Dental, vision/Rx, pet, Aflac, and life insurance policy options
- 10 days of vacation, 7 days of personal, and 8 paid holidays
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