Client Success Manager

2 weeks ago

Omaha, Nebraska, United States Spreetail Full time

About Spreetail: Spreetail empowers brands to enhance their e-commerce presence globally while optimizing operational expenses. We are on a mission to build one of the fastest-growing e-commerce enterprises in history.

Role Overview: The Client Success Manager plays a pivotal role in ensuring that brands utilizing Spreetail's fulfillment services experience satisfaction and success. This position requires a keen understanding of the growth potential of our brands and the ability to strategize and implement actionable steps to realize that potential.

Key Responsibilities:

  • Assess and actualize the potential Gross Merchandise Value (GMV) opportunities to effectively develop a fulfillment services contract model. Utilize market insights to estimate feasible opportunities with brands.
  • Develop and manage a long-term strategy for brands, translating it into actionable tasks. Inspire team members and brand leadership to drive this strategy through every interaction.
  • Oversee daily account health metrics, including on-time delivery rates, receipt accuracy, inventory management, customer service issues, forecasting, and sales performance. Gain in-depth knowledge of performance metrics.
  • Exhibit a strong customer service orientation and be readily available to brands when needed.
  • Consistently strive to exceed expectations in delivering exceptional service for the brand experience.
  • Establish and nurture robust working relationships with business leaders across all levels.
  • Manage ongoing brand communication and relationships concerning current, new, and upcoming projects.
  • Gather and present brand feedback for all projects, providing detailed guidance and timelines.
  • Compile and present brand performance reports, offering actionable insights to address any identified performance gaps.
  • Lead brand meetings, facilitating agenda items, tracking inquiries, and ensuring follow-up on meeting outcomes.
  • Conduct Weekly Business Reviews, investigating any account-level issues to devise action plans and ensure successful execution.

Qualifications:

  • Bachelor's degree in Business, Finance, Project Management, or Client Services.
  • Experience in project management or account management.
  • 1-3 years of experience in 3PL account management, supply chain, or a related field.
  • Proven track record of managing a portfolio of business generating over $10M in service revenue.
  • Ability to thrive in a fast-paced environment and contribute positively.
  • Effective communication skills with client leaders at all levels.
  • Self-motivated with strong time management skills, capable of prioritizing tasks and deadlines.
  • Creative problem-solving abilities and proficient writing, phone, and presentation skills.

Compensation: The salary for this position ranges from $60,000 to $80,000 annually, reflecting the cost of labor across various U.S. markets. Compensation may vary based on job-related knowledge, skills, and experience.

Work Culture: At Spreetail, we value flexibility, celebrate achievements, and prioritize health and wellness. We are committed to creating a diverse and inclusive workplace.

  • Project Manager

    2 months ago

    Omaha, Nebraska, United States Client Resources, Inc. Full time

    Project ManagerClient Resources, Inc. - Omaha, NEThe Project Manager will be responsible for developing business cases, constructing project plans to implement solutions, (process improvements, systems, applications), and managing the implementations. The Project Manager can manage budgets which can exceed $1 million and are typically complex in nature...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States Cordova Full time

    Job OverviewAbout CordovaCordova is a premier Talent Acquisition, Talent Development, and Human Resources Consulting firm dedicated to delivering exceptional talent and growth solutions to our clients across the Midwest.We are currently seeking a Client Relationship Manager to enhance our client engagement efforts. In this pivotal role, you will act as the...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States SDS2 ALLPLAN Full time

    Overview: In the realm of significant purchases, having a reliable advisor can transform the experience. We are seeking a dedicated Account Manager to enhance our market presence and serve as that trusted guide for prospective clients. Position Highlights: This role primarily allows for remote work, with occasional office collaboration. Key Competencies...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States SDS2 ALLPLAN Full time

    Overview: The role of an Account Manager is pivotal in fostering relationships within the Architecture, Engineering, and Construction (AEC) sector. This position is designed for individuals who excel in providing guidance and support to clients during their purchasing journey. Key Responsibilities: Engage directly with prospective clients at industry...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States SDS2 ALLPLAN Full time

    Have you ever considered the importance of a reliable guide during a major purchase? What role did that individual play in your decision-making process? We are seeking a dedicated Account Manager to enhance our outreach in the Architecture, Engineering, and Construction (AEC) sectors, serving as a trusted consultant for prospective clients. This position...

  • Client Relationship Manager

    6 days ago

    Omaha, Nebraska, United States The Reserves Network Inc Full time

    Job OpportunityWe are seeking a highly skilled Insurance Account Manager to join our team at The Reserves Network Inc.About the RoleThe successful candidate will be responsible for managing and maintaining overall client relationships with current and past clients, collaborating with producers to develop service plans for key accounts, and providing prompt,...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States Cordova Full time

    Job OverviewAbout CordovaCordova is a premier Talent Acquisition, Talent Development, and Human Resources Consulting firm dedicated to delivering exceptional talent and growth solutions to our clients across the Midwest.We are currently seeking a Client Relationship Manager to enhance our team. In this role, you will act as a representative of Cordova...

  • Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States Cordova Full time

    Job OverviewAbout CordovaCordova is a leading firm specializing in Talent Acquisition, Talent Development, and Human Resources Consulting, dedicated to delivering exceptional talent and growth solutions.We are currently seeking a Client Partner to enhance our team. In this pivotal role, you will act as the representative of Cordova Solutions to clients in...

  • Senior Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States McKenzie Fox Full time

    Position: Senior Client AdministratorCompany: McKenzie FoxWe are seeking a skilled professional to join our Client Services division as a Senior Client Administrator. In this pivotal role, you will report directly to the Senior Manager and be tasked with overseeing client interactions, facilitating effective communication, formulating strategic initiatives,...

  • Client Relationship Manager

    1 week ago

    Omaha, Nebraska, United States Veolia Water Technologies & Solutions Full time

    Company OverviewVeolia Water Technologies & Solutions (VWTS) stands as a global frontrunner in the domains of water recovery, treatment, and reuse. We specialize in the design, supply, and servicing of a diverse array of water systems and monitoring equipment tailored for various industries, including pharmaceuticals, food and beverage, microelectronics...

  • Travel Nurse RN

    8 hours ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    Job DetailsHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in a ICU - Intensive Care Unit setting.Key ResponsibilitiesProvide high-quality patient care in a fast-paced ICU environmentCollaborate with interdisciplinary teams to develop and implement patient care plansMonitor and manage patient vital signs, administering...

  • Customer Success Representative

    3 days ago

    Omaha, Nebraska, United States Remarcable Inc. Full time

    Job DescriptionOverviewAs a Customer Success Manager at Remarcable Inc., you will play a pivotal role in ensuring our customers achieve maximum value from our platform. You'll be responsible for onboarding, retaining, and growing customer accounts. Your work will directly impact customer satisfaction, product adoption, and overall company growth.You will...

  • Client Program Manager

    1 week ago

    Omaha, Nebraska, United States North End Teleservices, LLC Full time

    About North End Teleservices, LLC:North End Teleservices, LLC is a thriving organization seeking a committed **Account Management Lead** to enhance our operations. We are dedicated to fostering a collaborative environment where challenges are met with innovative solutions.Position: Account Management LeadRole Overview:Oversee and coordinate various client...

  • Client Program Manager

    2 weeks ago

    Omaha, Nebraska, United States North End Teleservices, LLC Full time

    About North End Teleservices, LLC:At North End Teleservices, we pride ourselves on being a leading provider in the customer service industry. We are currently seeking a dedicated **Account Supervisor** to oversee various client programs and ensure exceptional service delivery.Position: Account SupervisorRole Overview:Oversee and coordinate multiple client...

  • Travel Nurse RN ICU Specialist

    6 hours ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a highly skilled Travel Nurse RN ICU Specialist to join their team. As a key member of the healthcare team, the successful candidate will provide exceptional patient care in a fast-paced Intensive Care Unit environment.Key ResponsibilitiesDeliver high-quality patient care, prioritizing the needs of critically ill...

  • Travel Nurse RN

    8 hours ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    Job DetailsHealthEcareers - Client is seeking a skilled Travel Nurse RN to fill a CVPICU position.Job RequirementsSpecialty: CVPICUDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelBenefitsGuaranteed HoursBenefits start day 1CompensationCompetitive pay package based on 12 hour shifts and 48 hours per week, with tax-free stipend amount to be...

  • Travel Nurse RN

    3 days ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    A leading healthcare staffing agency, HealthEcareers - Client, is seeking a skilled travel nurse to join their team in a Progressive Care Unit setting.Job DetailsJob Title: Travel Nurse RN - Progressive Care UnitLocation: Omaha, NEDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelThe ideal candidate will have a minimum...

  • Travel Nurse RN

    3 days ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    About the JobWe are seeking a skilled Travel Nurse RN to join our team at a reputable healthcare facility in Omaha, Nebraska. As a Travel Nurse RN, you will be responsible for providing high-quality patient care in a Progressive Care Unit (PCU) setting.Job ResponsibilitiesProvide direct patient care to patients in the PCU, including assessment, planning,...

  • Traveling Labor and Delivery Registered Nurse

    6 days ago

    Omaha, Nebraska, United States HealthEcareers - Client Full time

    About HealthEcareers - ClientHealthEcareers - Client is a leading healthcare staffing firm that prioritizes the needs of its healthcare professionals. Our mission is to empower nurses to achieve their full potential while making a positive impact in the healthcare community.We value authenticity, ownership, and a commitment to excellence in everything we do....

  • Senior Client Relationship Manager

    2 weeks ago

    Omaha, Nebraska, United States The Reserves Network Inc Full time

    Job OverviewJoin a leading staffing organization as a Senior Client Relationship Manager. This is an exceptional opportunity to contribute to our commitment to excellence while advancing your career in a dynamic environment.Key Responsibilities:Establish and oversee a designated territory to achieve financial targets set by management.Identify key...