Vehicle Return Customer Service Specialist

2 weeks ago


Reno, Nevada, United States Hertz Full time
Job Overview

Compensation: $16/hour

Position Summary:

The Vehicle Return Customer Service Specialist plays a crucial role in the airport operations team, acting as a representative of our brand by delivering the quickest, simplest, and most valuable service to our clients. This position is responsible for offering attentive, friendly, and efficient assistance to customers during their vehicle return process.

Key Qualifications:

Excellent verbal and written communication abilities. Capable of establishing rapport with clients. This role demands strong multitasking skills. Proficiency in upselling and addressing customer concerns is essential. Demonstrates a high degree of ownership, responsibility, and initiative.

Benefits and Advantages:

Being part of an organization that empowers your potential and fuels your passion comes with several perks and discounts, including:
  • 40% discount on any standard Hertz rental
  • Options for Medical, Dental & Vision plans
  • Retirement programs, including 401(k) with employer matching
  • Paid parental leave and adoption support
  • Employee Assistance Program for employees and their families
  • Educational reimbursement and discounts
  • Voluntary insurance options - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts - Theme Park Tickets, Gym Discounts & more
About Our Company

The Hertz Corporation manages the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 corporate and franchise locations globally. As one of the largest general-use vehicle rental companies at airports worldwide, the Hertz brand is among the most recognized in the industry.

Diversity and Inclusion Statement
At Hertz, we promote and celebrate a culture of diversity and inclusion. We actively encourage employment and advancement opportunities for all individuals. The diverse perspectives, experiences, skills, and talents that our employees contribute daily are vital to our culture and our success as a company.

We encourage individuals to apply for positions based on their unique characteristics.

EOE, including disability/veteran

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