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Vehicle Return Customer Service Specialist

2 months ago

Reno, Nevada, United States Hertz Full time
Job Overview

Compensation: $16/hour

Position Summary:

The Vehicle Return Customer Service Specialist plays a crucial role in the airport operations team, acting as a representative of our brand by delivering the quickest, simplest, and most valued service to our clients. This position is responsible for providing attentive, polite, and efficient assistance to customers as they return their rental vehicles.

Key Qualifications:

Excellent verbal and written communication abilities. Capable of establishing rapport with customers. This role demands strong multitasking skills. Proficiency in upselling and addressing customer concerns. Exhibits a high degree of ownership, accountability, and initiative.

Benefits and Advantages:

Being part of an organization that empowers your potential and fuels your passion comes with several perks and discounts, including:
  • 40% discount on any standard Hertz rental
  • Options for medical, dental, and vision plans
  • Retirement plans, including 401(k) with employer matching
  • Paid parental leave and adoption support
  • Employee assistance programs for you and your family
  • Educational reimbursement and discounts
  • Voluntary insurance options - pet, legal/identity theft, critical illness
  • Perks and discounts - theme park tickets, gym memberships, and more
About Our Company

The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 corporate and franchise locations globally. As one of the largest general-use vehicle rental companies at airports worldwide, the Hertz brand is recognized for its excellence.

Diversity and Inclusion Statement
At Hertz, we promote and celebrate a culture of diversity and inclusion. We actively encourage employment and advancement opportunities for all individuals. The diverse perspectives, experiences, skills, and talents of our employees are integral to our culture and our success as a company.

We encourage individuals to apply for positions based on their unique characteristics.

EOE, including disability/veteran