Pharmacy Order Entry Specialist

4 days ago


Marquand, Missouri, United States Synchrony Health Services Full time
Order Entry Pharmacy Technician

LIFE AT SYNCHRONY:Careers close to home and your heart

At Synchrony Health Services, we're dedicated to making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work.

Job Summary

We're seeking a detail-oriented and customer-focused Order Entry Pharmacy Technician to join our team. As a key member of our pharmacy services team, you'll be responsible for entering incoming orders, informing customers of order status, and responding to customer inquiries.

Key Responsibilities
  1. Enter customer information, product numbers, and specifications into the order entry system.
  2. Verify and enter physician information into the system.
  3. Enter new medication orders and refills.
  4. Sort, correlate, and distribute copies obtained from fax machines.
  5. Respond to customer complaints and escalate concerns to the Order Entry Supervisor as needed.
  6. Review and verify customer and order information for correctness.
  7. Assist in the preparation and shipment of orders to designated locations.
  8. Check inventory records to determine availability of requested merchandise.
  9. Review orders for completeness and forward incomplete orders for further processing.
  10. Meet Expectations of Excellence for the position.
  11. Support facilities, departmental goals, and the overall objectives of the Company.
  12. Comply with all laws, regulations, and standards of ethical conduct.
  13. Perform all job duties with a friendly, positive, and team-oriented approach.
  14. Comply with all Company policies, procedures, rules, and standards.
Requirements
  • Proficient math skills
  • Computer knowledge
  • Customer service skills
  • Telephone etiquette skills
  • Able to sit for long periods of time
  • Available to work overtime
  • Available to work holidays and weekends
  • Knowledge of medical language and abbreviations
  • Detail-oriented
  • High school diploma or GED

At Synchrony Health Services, we're committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



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