Customer Experience Ambassador
3 weeks ago
At H&R Block, we're on a mission to empower individuals to achieve financial confidence. Our team is guided by a Purpose to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a connected culture that values diversity, inclusion, and belonging.
We're committed to transforming our business through our long-term strategy, Block Horizons 2025. Our goal is to drive bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to join H&R Block, where you'll be part of a dynamic team that's always on the move.
We're looking for a skilled Customer Experience Ambassador to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, matching clients with the best-suited tax professionals, and ensuring all client needs are met during service. You'll also maintain office cleanliness and organization, and perform other duties as assigned.
To succeed in this role, you'll need experience working in a fast-paced environment, previous experience in customer service, and strong organizational and time-management skills. You'll also need to be computer proficient with the ability to use Microsoft Office.
As a Customer Experience Ambassador, you'll be part of a team that's dedicated to helping others achieve financial confidence. You'll inspire clients to make informed decisions about their lives, careers, and money, and build strong relationships that will grow over time. If you're passionate about delivering exceptional customer experiences and have a knack for multitasking, we want to hear from you
At H&R Block, we believe in investing in our people and providing them with the tools they need to succeed. Our benefit offerings include an Employee Assistance Program, Wellbeing program, and Neurodiversity and caregiver support. We also offer various discounts on everyday items and services, as well as benefits with additional eligibility requirements, such as Medical Coverage and 401k Retirement Savings Plan.
The community you'll join is one that's committed to building a connected culture where everyone feels safe to bring their authentic self to work every day. You'll be immersed in an exceptional work environment that's recognized for its Best Companies lists, and surrounded by colleagues who are dedicated to helping each other grow and succeed.
Estimated salary: $45,000 - $60,000 per year, depending on location and experience.
H&R Block is an equal opportunity employer and welcomes applicants from diverse backgrounds. We're committed to creating an inclusive work environment where everyone feels valued and respected.
If you're looking for a challenging and rewarding role that will allow you to make a meaningful impact, we encourage you to apply for this exciting opportunity. Join our team and become a part of our mission to empower individuals to achieve financial confidence.
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