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Administrative Assistant

2 months ago

Bellevue, Ohio, United States The Bellevue Hospital Full time
Position Title: Administrative Assistant

Department: Emergency Services

Supervisor: Emergency Services Director

Position Overview The Administrative Assistant in the Emergency Services department plays a crucial role at the nursing station, serving as the first point of contact for both internal and external clients, as well as patients who arrive or call. This position is responsible for processing orders, facilitating patient flow, and coordinating care as instructed by registered nurses, physician assistants, and medical doctors. Additionally, the assistant compiles departmental data and statistics to support operational efficiency.

Key Responsibilities
  • Compiles and verifies patient billing information.
  • Ensures confidentiality of patient records and information.
  • Proactively manages office supply inventory to meet departmental needs.
  • Handles multiple incoming phone lines effectively.
  • Retrieves and organizes patient data from internal electronic medical records and other healthcare facilities as required by the emergency team.
Additional Responsibilities
  • Performs other assigned tasks as necessary.
Qualifications
  • This role requires participation in weekend and holiday rotations due to the 24-hour nature of the department.
  • High School diploma or equivalent is required.
  • Completion of a Medical Terminology course or equivalent experience is preferred.
  • Current certification in Basic Life Support (BLS) from the American Heart Association is necessary.
Mental and Emotional Requirements
  • Ability to understand and implement policies and procedures based on instructions provided.
  • Strong reasoning skills and capacity for critical decision-making.
  • Must be detail-oriented and capable of managing a variety of tasks and interruptions.
  • Demonstrates self-motivation and direction.
  • Ability to prioritize and execute tasks with minimal oversight.
  • Must maintain composure and effectiveness in emergency situations or conflicts.