Customer Service Specialist
2 weeks ago
Edwards Auto Group is seeking a motivated Call Center Customer Service Specialist to enhance our service department operations. This role involves managing all incoming communications through phone and online channels, identifying potential service opportunities, scheduling appointments, and serving as the initial contact for our clientele.
Work Schedule: Monday to Friday, 8 AM to 5 PM, with occasional Saturday shifts.
Compensation: Starting at $19.00 per hour, plus bonuses and benefits.
Key Responsibilities- Responding to incoming calls and online requests.
- Documenting customer information and feedback in our database.
- Coordinating appointments and following up with customers who missed their appointments.
- Keeping up-to-date knowledge of our services and products.
- Complying with all company policies and guidelines.
- Maintaining communication with customers to ensure satisfaction with our services.
- Informing potential customers about current promotions.
- Assisting with various tasks within the dealership as needed.
- Prior experience in a call center environment.
- Strong communication skills and attention to detail.
- Professional demeanor and a solid work ethic.
- High school diploma or GED required.
- Proven customer service excellence.
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Automotive Customer Service Specialist
2 weeks ago
Council Bluffs, Iowa, United States Madhatterautorepair Full timePosition Title: Automotive Customer Service SpecialistLocation: Mad Hatter Auto RepairCompensation: $50,000 - $90,000 annuallyWorking Hours: Monday - Friday, 7:30 AM - 5:30 PMPosition Overview:Mad Hatter Auto Repair, a vibrant and client-oriented automotive service center, is in search of a skilled and committed Customer Service Specialist to enhance our...
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Automotive Customer Care Specialist
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Auto Group is seeking a dedicated Customer Care Specialist to enhance our service team. The Customer Care Specialist plays a crucial role in engaging with clients regarding their vehicle's mechanical concerns while collaborating closely with our skilled Service Technicians to communicate insights and establish the most effective repair strategies....
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Automotive Customer Service Specialist
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Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a dedicated Service Advisor to enhance our customer service experience. The Service Advisor plays a crucial role in addressing customer concerns regarding vehicle performance while collaborating closely with Service Technicians to communicate necessary information and establish optimal repair strategies.This position...
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Administrative Support Specialist
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Council Bluffs, Iowa, United States Heartland Family Service Full timeJob SummaryAt Heartland Family Service, we are committed to building a culture that is trauma-informed and values diversity and inclusion. This approach enables us to provide better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.We are seeking a highly skilled and adaptable...
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Customer Service Representative
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Council Bluffs, Iowa, United States GROWMARK Full timeAbout the Role:GROWMARK is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and accurate order entry for lubricant products and servicesResolve customer...
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Customer Service Representative
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Council Bluffs, Iowa, United States PILOT Full timeJob Summary:Pilot Company is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating cash registers with accuracy and efficiency.Key Responsibilities:Customer...
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Customer Service Representative
5 days ago
Council Bluffs, Iowa, United States PILOT Full timeJob Summary:Pilot Company is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating cash registers with accuracy and efficiency.Key Responsibilities:Customer...
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Customer Service Ambassador
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Council Bluffs, Iowa, United States U-Haul Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting a positive brand image.Key Responsibilities:Assist customers with U-Haul products...
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Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Auto Group is seeking a motivated Customer Service Representative to enhance our service department's operations. In this role, you will be tasked with managing all incoming inquiries through phone and online channels, identifying potential service opportunities, scheduling appointments, and serving as the initial contact for our valued customers....
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Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a motivated Call Center Customer Service Representative to enhance our service department. In this role, you will manage all incoming communications through phone and online channels, identify potential service opportunities, schedule appointments, and serve as the initial contact for our valued customers.Work...
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Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Auto Group is seeking a motivated Customer Service Representative to enhance our service department's operations. In this role, you will be tasked with managing all incoming communications through phone and online channels, identifying potential service opportunities, scheduling appointments, and serving as the initial contact for our valued...
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Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Auto Group is seeking a motivated Customer Service Representative to enhance our service department's operations. In this role, you will be tasked with managing all incoming communications through phone and online channels, identifying potential service opportunities, scheduling appointments, and serving as the initial contact for our clientele....
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Customer Service Representative
3 days ago
Council Bluffs, Iowa, United States TravelCenters of America Full timeJob Summary:We are seeking a highly motivated and customer-focused Server / Cashier to join our team at TravelCenters of America. As a key member of our food service team, you will be responsible for providing exceptional service to our guests, ensuring a clean and welcoming dining environment, and maintaining a high level of productivity.Key...
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Customer Service Ambassador
5 days ago
Council Bluffs, Iowa, United States Horseshoe Full timeJob Summary:We are seeking a highly skilled and customer-focused Beverage Server to join our team at Horseshoe. As a Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.Key Responsibilities:Monitor guest consumption of alcohol and intervene as needed to ensure...
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Student Support Services Specialist
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Council Bluffs, Iowa, United States Council Bluffs Community School District Full timePosition Title: Learning Center SpecialistRole Overview: The Learning Center Specialist plays a vital role in providing support and intervention services to students facing behavioral challenges. This position is essential in fostering a positive educational environment and ensuring the well-being of students.Key Responsibilities:Collaborate with educational...
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Customer Transport Specialist
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a Courtesy Driver to enhance our service operations at our Chevy Cadillac Buick GMC location. This role is essential for ensuring customer satisfaction through reliable transportation services.Key Responsibilities:Safely transport customers to their residences or workplaces following vehicle repairs.Maintain an...
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Automotive Customer Service Consultant
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a dedicated Service Advisor to enhance our customer service experience. The Service Advisor plays a crucial role in addressing customer concerns regarding vehicle performance while collaborating closely with Service Technicians to communicate necessary repairs and solutions. This position requires exceptional...
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Customer Transport Specialist
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a Courtesy Driver to enhance our operations at the Chevy Cadillac Buick GMC dealership. This role is essential for ensuring customer satisfaction through reliable transportation services.Key Responsibilities:Safely transport customers to their residences or workplaces following vehicle service.Maintain an organized...
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Customer Transport Specialist
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob OverviewEdwards Auto Group is seeking a Courtesy Driver to support operations at our Chevy Cadillac Buick GMC location. This position involves the essential task of transporting customers to their residences or workplaces following vehicle service.Position Type: Full-timeKey Responsibilities:Safely drive customers to their homes or businesses after...
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Room Service Specialist
2 weeks ago
Council Bluffs, Iowa, United States BC LYND Hospitality Full timePosition OverviewThe Room Service Specialist at BC LYND Hospitality plays a vital role in ensuring that guest accommodations are kept in pristine condition. This position is essential for delivering exceptional service and maintaining the hotel’s high standards.LocationSpringHill Suites Council BluffsEmployment TypeFull-TimeEducation RequirementNo formal...