Bilingual Parts Specialist

4 days ago


Colorado Springs, Colorado, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Parts Specialist. As a key member of our parts department, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our used auto parts superstores.

Key Responsibilities
  • Customer Service: Provide friendly, helpful, and professional customer service to ensure a positive shopping experience.
  • Parts Identification: Accurately identify and locate auto parts for customers, utilizing your knowledge of automotive systems and parts.
  • Transaction Processing: Process cash and credit card transactions, as well as receive and process car titles and other paperwork.
  • Inventory Management: Maintain accurate records of inventory and assist with inventory management tasks.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • Language Skills: Bilingual in English and Spanish.
  • Automotive Knowledge: Advanced knowledge of automotive parts and systems.
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in a retail or service industry.
  • Administrative Skills: Good administrative and organizational skills, including cash management.
  • Computer Skills: Proficient in using mobile devices and computer systems.
Benefits
  • Competitive Pay: $18.00 per hour.
  • Medical Insurance: Low-cost medical insurance for team members and their household members.
  • Dental Insurance: Low-cost dental insurance for team members and their household members.
  • Vision Insurance: Low-cost vision insurance for team members and their household members.
  • Life Insurance: Free life insurance for team members.
  • 401(k) Plan: Optional 401(k) plan with a 100% company match on the first 3% of contributions and a 50% company match on the next 2% of contributions.
  • Paid Holidays and Vacation: 9 paid holidays and paid vacation time based on length of service.
  • On-the-Job Training: Opportunities for training and development to ensure team members feel confident in their roles.
  • Employee Referral Program: Bonus of $500 for successful referrals.
  • Employee Assistance Program: Free confidential counseling services for mental health, financial wellness, and more.


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