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Client Relationship Manager

2 months ago

Idaho City, Idaho, United States Graco Full time

Graco is a leading manufacturer and marketer of high-quality equipment designed to move, measure, control, dispense, and spray a diverse range of fluid and powder materials. Our products play a crucial role in everyday applications, from filling jars with peanut butter to lubricating vehicle components.

Work Environment - Lubrication Equipment Division (LED)

With a rich heritage dating back to the inception of Graco, our Lubrication Equipment Division (LED) stands as a global authority in fluid handling technology. We cater to a wide array of markets, including vehicle service, industrial sectors, fleets, transportation, construction, mining, and both renewable and non-renewable energy sectors.

As we look to the future, LED is poised for growth, bolstered by substantial investments aimed at expanding our product offerings and fostering innovative solutions. As industries ramp up operations, LED is strategically positioned to enhance the efficiency of machinery and equipment essential for progress.

Role Overview

The Client Relationship Manager is tasked with fulfilling the Sales organization’s mission of cultivating and sustaining a profitable customer base for Graco products. This role focuses on driving sales of Lubrication products within designated market segments.

Key Responsibilities

  • Account Management
    • Identify, evaluate, and prioritize key sales opportunities across target market segments.
    • Formulate and implement strategies for key accounts, managing the sales relationship from initial specifications to full commercialization.
  • Market Strategy Development
    • Collaborate closely with the Marketing team to gather competitive insights and market intelligence, aiding in the execution of effective strategies.
    • Identify and propose market-driven products, technologies, and services that address industry needs.
  • Channel Strategy Development
    • Create and execute annual and long-term development plans aligned with identified business strategies.
    • Assess customer channel, sales, and service requirements, implementing strategies to meet these needs through the LED teams.
  • Perform additional duties as assigned.
Qualifications
  • Bachelor's degree in Business, Marketing, Engineering, or a related field.
  • 2 to 3 years of sales experience, particularly in OEM account management (Fluid Power experience is advantageous).
  • Exceptional communication skills, with the ability to engage and influence all organizational levels.
  • Demonstrated leadership capabilities.
  • Ability to manage multiple strategic projects simultaneously.
  • Strong planning, prioritization, problem-solving, and decision-making skills.
  • Effective oral and written communication skills, complemented by excellent presentation abilities.
  • Proficient in computer applications (Microsoft Office, PowerPoint, or equivalent).
Empowerment at Graco

At Graco, we believe in empowering our employees by providing the support, resources, and autonomy to forge their own paths. Bring your unique strengths and a commitment to excellence, and you will thrive in a culture that values effort, celebrates individuality, and equips you with the tools necessary for success. Our environment encourages employees to explore various career trajectories, whether advancing within their current department or branching into cross-functional roles.

Graco offers a wealth of opportunities for individuals eager to contribute to a dynamic, growing organization dedicated to quality, innovation, and addressing fluid handling challenges for our clients. We are proud to have been recognized as a Best Place to Work by Fortune Magazine multiple times. Our competitive compensation package includes comprehensive benefits such as medical, dental, stock purchase plans, 401(k), tuition reimbursement, and more.

Graco is committed to confirming the employment eligibility of all newly hired employees.