Technical Support Engineer for Security Systems

2 weeks ago


Pittsburgh, Pennsylvania, United States Synergy Staffing Full time

Position Overview: The selected candidate will be tasked with the deployment and programming of commercial security, access management, fire safety, and surveillance systems. This role is integral to the Technical Services Group, which focuses on delivering technical assistance and final system commissioning for clients.

Key Responsibilities:

Deliver technical assistance for commercial security, access management, fire safety, and surveillance systems Install, configure, program, and finalize system commissioning Conduct end-user training sessions Collaborate effectively with installation teams, project management, engineering, and other departments Support fellow technical support specialists within the team Maintain professional interactions with clients during service delivery Diagnose issues remotely or on-site as necessary Complete service documentation and reports as required Strive for exceptional customer satisfaction results

Required Skills & Qualifications:

3-5 years of experience in electronic security systems or Information Technology Degree in Electronics, Information Technology, or equivalent experience Strong communication and interpersonal abilities Proficient computer skills, software knowledge, and electronics background Highly organized with a proven ability to manage multiple tasks Relevant technical licenses and certifications are advantageous

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