Licensed Hearing Aid Specialist

1 week ago

White Plains, New York, United States ENT And Allergy Associates Full time
Job Overview

ENT and Allergy Associates, a leading ENT and Allergy medical practice in New York & New Jersey, is on the lookout for a dedicated and personable full-time licensed Hearing Aid Specialist to join our team.

As a prominent multi-site ENT practice, we are eager to enhance our hearing aid services. If you possess a strong clinical background and a genuine passion for assisting patients in improving their hearing, this position may be the perfect fit for you. The ideal candidate will excel in patient counseling and establishing meaningful connections with clients.

We utilize cutting-edge fitting techniques tailored for today's informed consumers in a dynamic marketplace, providing access to top-tier resources to ensure we deliver high-quality instruments and services to our patients.

Key Responsibilities:

Patient Care:

  • Assist in the fitting and programming of hearing aids to achieve optimal performance, comfort, and sound quality.
  • Provide essential education to patients regarding the use, care, and maintenance of hearing aids.
  • Address any patient inquiries and concerns with professionalism.
  • Schedule and conduct follow-up appointments, including basic troubleshooting, routine adjustments, and cleanings.
  • Make follow-up calls to patients to ensure their satisfaction with their hearing devices.

Administrative and Equipment Management:

  • Maintain organized and accurate patient records.
  • Handle the packaging and mailing of earmold orders, device repairs, and manufacturer/lab returns.
  • Manage inventories of supplies and loaner devices.

Support for Audiologists:

  • Communicate effectively with audiologists regarding updates on orders, insurance verifications, or prior authorizations.
  • Assist audiologists in completing clinical appointments as necessary.

General Duties:

  • Perform infection control duties within the clinic.
  • Carry out additional responsibilities as assigned.

Qualifications and Skills:

  • Team-oriented with a collaborative spirit.
  • Ability to foster relationships with patients.
  • Detail-oriented and efficient in work processes.
  • Maintain a neat and professional appearance.
  • Strong written and verbal communication abilities.
  • Positive and cheerful demeanor.
  • Familiarity with electronic medical record systems and word processing software.
  • Knowledge of billing and coding practices.
  • Professional interaction with patients, physicians, and team members at all times.

Requirements:

  • Possession of an active NY Hearing Aid Dispensing License.

We provide a competitive compensation package that includes a lucrative bonus program and a comprehensive benefits package featuring generous paid time off (vacation, sick, and personal days), paid holidays, health/dental/vision/life insurance, a 401(k) plan, licensing fee reimbursement, and opportunities for clinical research.

Company Overview:

ENT and Allergy Associates, LLP stands as the largest and most comprehensive ear, nose, throat, allergy, and audiology practice in the nation, boasting 40 offices and over 150 physicians. Each clinical location offers a full range of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Inner Ear Disorders, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, and more. The practice collaborates with The Mount Sinai Hospital for the treatment of head and neck diseases and esophageal cancer, as well as partnering with the American Cancer Society to educate and treat patients with smoking disorders and cancer. Additionally, the practice has expanded its clinical capabilities to include advanced Immunodeficiency trials.

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