Hearing Aid Specialist

5 days ago


White Plains, New York, United States ENT and Allergy Associates Full time
Job Summary

We are seeking a skilled Hearing Aid Dispenser to join our team at ENT and Allergy Associates. As a key member of our audiology department, you will be responsible for assisting patients with hearing aid fittings, programming, and maintenance.

Key Responsibilities
  • Patient Care:
    • Fit and program hearing aids for optimal performance, comfort, and sound quality.
    • Provide basic patient education on hearing aid use, care, and maintenance.
    • Address patient inquiries and concerns.
    • Assist in scheduling and conducting follow-up appointments, including basic troubleshooting, routine adjustments, and cleanings.
    • Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device.
  • Administrative and Equipment Maintenance:
    • Maintain organized patient records.
    • Handle packaging and mailing earmold orders, device repairs, and manufacturer/lab returns.
    • Maintain inventories of supplies and loaner devices.
  • Support for Audiologists:
    • Communicate with audiologists concerning updates on orders, insurance verifications, or prior authorizations.
    • Assist the audiologists in the completion of clinical appointments as needed.
  • General Duties:
    • Perform infection control duties within the clinic/service.
    • Perform other duties as assigned.
Requirements
  • Active NY Hearing Aid Dispensing License.
What We Offer

We offer a competitive compensation package, including a lucrative bonus program and a benefits package that includes generous PTO, paid holidays, health/dental/vision/life insurance, 401(k), licensing fee reimbursement, and the opportunity for clinical research.



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