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Reception Coordinator

2 months ago

Austin, Texas, United States The Joint Full time

Now Hiring: Reception Coordinator

Location: Austin, TX

Position Type: Full Time

If you possess the enthusiasm, ambition, and commitment to excel within a premier organization, we would like to connect with you. At The Joint Chiropractic, we deliver exceptional service to all our clients, and we invite you to be part of our compassionate team. Let’s transform your passion for health and wellness into a fulfilling career. We are dedicated to enhancing the quality and accessibility of chiropractic care in the wellness sector.

What We Seek in You:

  • A strong desire to advance within the company
  • A positive and proactive attitude
  • A high school diploma or equivalent (GED)
  • Proficiency in point of sale systems to manage patient accounts accurately
  • Strong communication skills, both verbal and written
  • A minimum of one year of sales experience (training provided)
  • Ability to engage in marketing initiatives to attract new clients
  • Strong multitasking abilities and prioritization skills
  • Knowledge of wellness services and offerings
  • Ability to share personal wellness experiences
  • Team-oriented mindset in a dynamic environment
  • Excellent customer service skills and effective communication with clients
  • Efficient management of patient flow within the clinic

Key Responsibilities:

  • Delivering outstanding service to clients and members
  • Primary focus on acquiring memberships to achieve sales targets
  • Welcoming clients upon arrival and checking them in for appointments
  • Handling incoming phone inquiries
  • Re-engaging former clients
  • Staying informed about membership options and promotions
  • Supporting team objectives and fostering positive relationships
  • Maintaining a clean and organized workspace
  • Confidently presenting and selling membership packages
  • Keeping management informed of client feedback and adhering to company policies
  • Willingness to learn and embrace feedback for personal growth
  • Office management or marketing experience is advantageous
  • Physical ability to stand or sit for extended periods and lift up to 50 pounds
  • Commitment to upholding The Joint Chiropractic's core values of Trust, Integrity, Excellence, Respect, and Accountability

What We Offer:

  • 401(k) plan
  • Dental and health insurance
  • Employee discounts
  • Flexible scheduling
  • Vision insurance

Schedule:

  • 9-hour shifts (must be able to stand for 50% of the time)
  • Night shifts and weekend availability

Compensation:

  • Bonus and commission opportunities

About The Joint Corp.:

Driven by a mission to enhance quality of life through accessible chiropractic care, The Joint Chiropractic is a growing company that makes quality care convenient for clients seeking pain relief and ongoing wellness. With numerous self-pay chiropractic offices nationwide and millions of patient visits annually, The Joint Chiropractic stands as a leader in the chiropractic field.