Government Client Service Liaison

5 days ago


Arlington, Virginia, United States Bloomberg Industry Group Full time
Job Title: Government Client Service Partner

Job Summary:

The Government Client Service Partner is responsible for formulating and executing service strategies to increase users and usage targets for assigned accounts. This role serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement, and renewals.

Key Responsibilities:

  • Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement, and renewals.
  • Establishes long-term relationships with customers and identifies up-sell opportunities.
  • Proactively monitors account health and crafts engagement strategies.
  • Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including on-boarding training of new employees to client firms.
  • Helps clients set up alerts, dashboards, and more.
  • Collaborates closely with Relationship Partners to define account-specific strategies and identify additional sales and growth opportunities for existing clients.
  • Participates in special projects and performs other duties as assigned.

Requirements:

  • Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred.
  • Proven ability to prioritize accounts and manage multiple projects and activities to meet business' objectives and deadlines.
  • Strong analytical, organizational, and interpersonal communication skills.
  • Ability to travel to within assigned territory.

Education and Experience:

  • Bachelor's degree with coursework in business, marketing, sales, or related field; or equivalent experience.
  • 1-2 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.
  • Prior Account Management experience is preferred.

Bloomberg Industry Group is an equal opportunity employer and fully subscribes to the principles of equal employment opportunity. We have adopted an affirmative action program to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran, veteran, a veteran of the Vietnam Era, or any other classification protected by law.



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