Client Services Representative

3 days ago


Arlington, Virginia, United States DAFA Management Full time
Unlock Your Potential as a Client Services Trainee

At DAFA Management, we're on the hunt for talented individuals who can help us grow and improve our customer-focused team. As a Client Services Trainee, you'll play a vital role in delivering exceptional experiences for our customers.

As a key member of our team, you'll be responsible for:

Key Responsibilities:
  • Enrolling new clients and driving customer loyalty
  • Resolving conflicts and listening to consumers without interrupting
  • Determining the root cause of customer concerns using problem-solving skills
  • Maintaining lasting relationships with new and existing customers
  • Upselling products to consumers to drive revenue and increase sales profitability
  • Communicating customer impact trends and concepts for improvement to sales account managers

We're looking for individuals who can:

What We're Looking For:
  • Operate efficiently and productively, both independently and as a team
  • Recognize and resolve dilemmas in a timely manner
  • Thrive in a competitive team environment
  • Have impeccable attention to detail and follow-through skills
  • Adapt to a variety of different people and personalities daily

We offer a dynamic and inclusive team environment, team building nights, national and international travel opportunities, uncapped earning potential with bonuses and incentives, and exciting work atmosphere with friendly competition. If you're a motivated individual with a passion for customer service, we'd love to hear from you.

We prefer candidates with a high school degree or GED, experience in customer service, retail, sales, or serving, and a flexible schedule.

Join our team and take the first step towards a rewarding career with DAFA Management.



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