Client Support Specialist in Insurance
1 week ago
Are you interested in becoming a vital part of a reputable insurance agency? We are currently seeking a dedicated individual to fill the role of Customer Service Representative. This position is essential in assisting our clients in selecting the most suitable insurance options while ensuring they receive exceptional service.
No previous experience required
To apply, please complete the application form and assessment.
What We Offer
Competitive Salary with Commission and Bonus Potential
Paid Time Off (PTO)
Comprehensive Health Coverage
Monday to Friday Work Schedule
Opportunities for Career Advancement
Hands-on Training Provided
Key Responsibilities
- Manage customer requests for policy modifications.
- Confirm and update customer contact details during interactions.
- Respond to incoming calls promptly.
- Coordinate appointments for sales representatives with potential clients.
- Address inquiries, cancellation requests, and sales inquiries in a timely manner.
Qualifications
- Maintain a positive and enthusiastic demeanor.
- Able to manage multiple tasks and follow up effectively.
- Excellent customer service abilities.
- Goal-oriented and motivated individual.
- Capable of handling challenging situations with tact.
- Collaborative team player with a constructive attitude.
- Bilingual proficiency in English and Spanish is preferred.
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