Dental Office Coordinator

1 day ago

Miami Florida, United States Dental Care Alliance Full time

Job Summary:

We are seeking a highly skilled and customer-focused Dental Receptionist to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Customer Service: Greet patients, acknowledge their presence, and provide a warm and welcoming environment.
  • Telephone Management: Answer and respond to patient calls in a timely and professional manner.
  • Scheduling and Coordination: Schedule appointments, manage patient flow, and coordinate with dental staff to ensure efficient and effective care.
  • Registration and Billing: Register patients, post charges, and manage patient accounts in accordance with company policies.
  • Waiting Area Maintenance: Maintain a clean and organized waiting area, ensuring a comfortable and pleasant experience for patients.

Requirements:

  • Experience: Previous experience working in a dental or medical office, preferably in a front desk or reception role.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and management.
  • Language Skills: Bilingual in English and Spanish, with the ability to communicate effectively with patients and staff.
  • Technical Skills: Proficient in dental software and technology, with the ability to learn and adapt to new systems.

What We Offer:

A competitive salary, plus benefits, and the opportunity to work in a dynamic and supportive team environment.

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