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Dental Office Coordinator
2 months ago
About Sage Dental:
Sage Dental is a leading Dental Support Organization (DSO) in the Southeast, renowned for its innovative approach to patient-centric care. Our organization is built on a culture of continuous learning, cutting-edge technology, and a commitment to excellence in every aspect of our operations.
Our Mission:
We are dedicated to providing exceptional patient experiences, fostering a collaborative work environment, and promoting the growth and development of our team members. Our goal is to be the preferred dental support organization in the region, known for our high standards of quality, integrity, and compassion.
Job Summary:
We are seeking a highly skilled and motivated Patient Coordinator to join our team in Lakeland. As a Patient Coordinator, you will play a vital role in supporting the operations of our dental office, ensuring seamless patient experiences, and contributing to the overall success of our organization.
Key Responsibilities:
- Provide exceptional customer service to all patients and visitors, responding to their needs and concerns in a timely and professional manner.
- Coordinate patient check-in and check-out processes, ensuring accurate and efficient handling of patient information.
- Schedule appointments, conduct insurance verification, and provide additional support as needed to ensure smooth daily operations.
- Collaborate with dental staff to ensure effective communication and coordination of patient care.
- Participate in ongoing training and professional development to enhance skills and knowledge in dental software, patient communication, and office operations.
Requirements:
- A minimum of one year of experience in a fast-paced dental office environment, with expertise in HMO and PPO insurance.
- Proficiency in dental software, specifically Dentrix.
- Bilingual English/Spanish language skills required.
What We Offer:
- Competitive base pay, plus bonuses for outstanding performance.
- Opportunities for growth and professional development within our organization.
- A comprehensive benefits package, including health and dental insurance, paid holidays, paid time off, and a 401(k) plan.