Administrative Support Specialist

3 days ago

Lake Zurich, Illinois, United States Dovenmuehle Mortgage, Inc. Full time
Job Description

Administrative Assistant I

Full-time position with a non-exempt status, requiring XX hours of work per week, with overtime as needed.

Located in Lake Zurich, IL, USA, this role is part of Dovenmuehle Mortgage, Inc., the leading mortgage subservicing firm in the United States, serving numerous financial institution clients nationwide.

Job Summary:

Provide administrative support to the organization and assigned departments, ensuring seamless operations and excellent customer service.

Key Responsibilities:

  • Perform various administrative tasks within assigned departments, maintaining confidentiality and discretion when handling sensitive information.
  • Support word processing, faxing, and copying functions, as well as process spreadsheets and reports, on behalf of management.
  • Answer phone calls, act as a liaison between staff and management, and coordinate employee staff meetings.
  • Maintain departmental supplies, present a professional demeanor, and facilitate UPS overnight delivery services.
  • Assist with vendor relations and support assistant managers and supervisors with administrative tasks.
  • Successfully complete annual regulatory compliance training and perform other duties as assigned.

Requirements:

  • High school diploma or equivalent.
  • At least 1 year of experience providing administrative support in a fast-paced environment.
  • Strong PC skills, including Microsoft applications.
  • Effective verbal and written communication skills, with the ability to interact positively and professionally with all levels of internal and external audiences.
  • Ability to handle confidential information with discretion and professionalism.
  • Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.

Preferred Qualifications:

  • Administrative experience in mortgage servicing, banking, or legal environments.

Work Environment:

This role requires the ability to work in an on-site office setting or a quiet, designated work-from-home space, free from distractions and noise. The employee must be able to remain in a stationary position, move about the organization, and frequently stand, walk, sit, use hands to type, write, handle, or feel, and reach. May occasionally climb or balance, stoop, kneel, or crouch, or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

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