Pet Care Coordinator
2 weeks ago
Doggie District Pet Resort & Training Center is on the lookout for dedicated customer service specialists to enhance our outstanding pet care team. Our goal is to bring joy to pet enthusiasts by delivering playful, passionate, personalized, and professional service. We seek individuals who are team-oriented, self-driven, possess excellent communication abilities, and pay great attention to detail. In the role of a Pet Care Coordinator, you will serve as the initial point of contact for our facility, managing check-ins, check-outs, bookings, and additional responsibilities.
Employee Benefits:
- Gratuities
- Paid leave
- 401(k) plan with employer matching
- Employee support program
- Health savings account
- Comprehensive health, dental, vision, and life insurance
Join a team that:
- Is passionate about animal welfare
- Prioritizes gentle handling techniques
- Emphasizes customer service excellence
- Communicates effectively with clients
- Is detail-oriented and adept at multitasking
- Handles conflicts with diplomacy
- Collaborates well within a team environment
- Maintains a positive outlook
- Demonstrates reliability and punctuality
- Is physically capable of managing pets and lifting up to 40 lbs
- And more
Key Responsibilities:
- Deliver exceptional customer service
- Oversee bookings and appointments
- Process transactions
- Ensure cleanliness and safety of the facility
- Address customer inquiries
- Maintain appropriate inventory levels
- Assist in managing waitlists
- Act as a communication bridge between clients and veterinarians
- And more
A Typical Day:
As a member of our team, you will welcome pet owners and their furry companions, assist with check-ins, respond to inquiries, and provide tailored solutions to meet their needs. You will engage frequently with both pets and their owners, ensuring a delightful experience for everyone involved. Your primary objective is to discover the best ways to serve pet owners and their cherished animals. If you have a passion for animals and excel in providing outstanding customer service, we invite you to consider joining our team.
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