Pet Host

2 months ago


Las Vegas, Nevada, United States Doggie District Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Pet Host at Doggie District. As a Pet Host, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a seamless experience for all.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients and their pets, responding to their needs and concerns in a timely and professional manner.
  • Check-in and Check-out: Handle check-in and check-out procedures for arriving and departing clients, ensuring accurate and efficient processing.
  • Reservation Management: Make boarding reservations, book grooming, training, and temperament test appointments, and schedule daycare reservations.
  • Cash Handling: Manage cash, check, and credit card transactions, and reconcile reports.
  • Pet Care: Ensure the health and well-being of our furry guests, including administering medication, feeding, and providing fresh water.
  • Facility Maintenance: Maintain the cleanliness and safety of our facilities, including the lobby, common areas, and pet areas.
  • Team Collaboration: Work closely with other team members to ensure seamless communication and a positive experience for our clients and their pets.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to handle difficult situations with tact and diplomacy.
  • Pet Care Knowledge: Basic knowledge of animal behavior and handling, with a willingness to learn and adapt to new situations.
  • Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.
  • Physical Demands: Ability to stand, walk, and lift up to 40 pounds, with frequent bending, reaching, and grasping.
  • Availability: Ability to work a flexible schedule, including holidays and weekends.
What We Offer

As a Pet Host at Doggie District, you will have the opportunity to work with a talented team of animal lovers, providing exceptional care and service to our furry guests and their owners. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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