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Pet Care Coordinator

2 months ago

Las Vegas, Nevada, United States Doggie District Full time

Doggie District Pet Resort & Training Center is on the lookout for passionate customer service individuals to become part of our outstanding pet care team. Our goal is to bring joy to pet owners by delivering playful, dedicated, personalized, and professional service. We seek team-oriented individuals who are self-driven, possess excellent communication abilities, and pay close attention to detail. As a Pet Care Coordinator, you will serve as the initial point of contact for our facility, managing check-ins, check-outs, bookings, and additional responsibilities.

Perks:

  • Gratuities
  • Paid leave
  • 401(k) plan with contributions
  • Employee support program
  • Health savings options
  • Comprehensive health, dental, vision, and life insurance

Join a team that:

  • Is passionate about animal welfare
  • Prioritizes gentle handling techniques
  • Is focused on customer satisfaction
  • Communicates effectively with clients
  • Is detail-oriented and adept at multitasking
  • Handles conflicts with diplomacy
  • Collaborates well within a team
  • Maintains a positive demeanor
  • Is dependable and punctual
  • Can physically manage pets and lift up to 40 lbs
  • And more

Key Responsibilities:

  • Deliver exceptional customer service
  • Oversee bookings and appointments
  • Process transactions
  • Ensure cleanliness and safety of the facility
  • Address customer inquiries
  • Maintain stock levels
  • Assist in managing waitlists
  • Act as a liaison between clients and veterinary staff
  • And more

A Typical Day:

As a member of our team, you will welcome pet owners and their furry companions, assist with check-ins, respond to inquiries, and provide tailored solutions to meet their needs. You will engage extensively with both pets and their owners, ensuring a delightful experience for everyone involved. Your primary objective is to discover the best ways to serve the pet owners and their cherished pets. If you have a love for animals and a commitment to outstanding customer service, we invite you to consider joining our team.