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Bilingual Customer Service Representative
2 months ago
Since 1935, we've been serving as a reliable financial service provider for our community. We were founded by educators and, like them, we strive to ask the right questions to provide our members with the right answers. We take pride in being part of our members' financial success and being seen as financial experts. We work hard every day to meet their expectations and deliver quality services.
Our TeamOur team is comprised of professionals who bring the attitude, skills, and smiles that get things done. We offer classic benefits, but also strive to maintain a relaxed and happy work environment. We're like a family and are always willing to help each other and provide opportunities for growth and advancement.
A Day in the Life of a Member Service RepresentativeAs a Member Service Representative for Granite Credit Union, you will be responsible for providing a variety of financial services. This includes processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. You will balance each day's transactions and verify cash totals. With great attention to detail, you will perform other specific assigned tasks and assist other Bank Tellers with various duties. You will quickly learn to open new accounts and consult with clients on loan applications. You will punctually attend meetings, interact with clients, and keep your workspace clean and organized. You will use your customer service skills to ensure members are promptly and professionally served, and that their information is secure and confidential.
Qualifications- High School Diploma or equivalent
- Cash handling experience preferred
- Good math skills
- Customer service skills
We're looking for individuals with excellent communication and interpersonal skills. You should be able to solve issues for clients with professionalism and patience. You should be organized and detail-oriented, and able to manage your time well and prioritize multiple tasks effectively.
