Customer Service Representative with Bilingual Skills

3 days ago


San Diego, California, United States Ivymax San Marino Corp Full time
Job Title: Customer Service Representative with Bilingual Skills Job Description: At IvyMax San Marino Corp, we are seeking a highly skilled Customer Service Representative with bilingual abilities in English and Mandarin to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have. Key Responsibilities: * Provide customer service to clients via phone, email, and chat * Respond to customer inquiries and resolve any issues they may have * Work collaboratively with the team to achieve sales and customer satisfaction goals * Maintain accurate records of customer interactions Requirements: * Associate degree or equivalent experience * Bilingual in English and Mandarin * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment * Strong organizational and time management skills Work Hours: Tuesday-Friday: 12:00 PM-8:30 PM Saturday: 10AM-6:30PM Off: Monday and Sunday Benefits: * 401(k) * Dental and vision insurances * Health insurance * Paid time off Pay: $25.00 per hour

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