Customer Service Representative
23 hours ago
We're looking for a talented Customer Service Representative to join our team at VensureHR. As a bilingual professional in English and Vietnamese, you'll play a crucial role in delivering exceptional customer experiences for our clients.
Key Responsibilities:
- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide accurate and helpful responses to customer inquiries
- Utilize product knowledge to resolve customer issues and provide solutions
- Work collaboratively with internal teams to ensure seamless customer service
Requirements:
- Bilingual in English and Vietnamese
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and research skills
- Excellent communication and problem-solving skills
About Us:
VensureHR is a global company dedicated to delivering exceptional customer experiences. We're proud to be an equal opportunity employer and value diversity and inclusion in our workplace.
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