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District Manager in Training

2 months ago


San Francisco, California, United States Insomnia Cookies Full time

**About Us**

Insomnia Cookies is a rapidly growing bakery and delivery company that is revolutionizing the cookie game. With an expanding footprint of over 290 stores globally, we are seeking a skilled District Manager in Training to drive the performance success for 3-4 of our city and campus adjacent stores located throughout the region.

**Key Responsibilities**

As a District Manager in Training, you will be responsible for developing and executing regional support strategies that achieve each store's financial, operational, and customer-service goals. This will involve:

  • Providing expertise on customer service challenges, team staffing, store operations, and company policies and procedures.
  • Assisting in effectively managing labor in conjunction with the Director of Workforce Planning, regional support team, and Store Operations Managers.
  • Developing and executing regional support strategies that achieve each store's financial, operational, and customer-service goals.

**Requirements**

To be successful in this role, you will need:

  • A minimum of 2 years of experience as a multi-unit regional manager in the food and beverage, restaurant, hospitality, or retail industries.
  • 2+ years of leadership experience in a customer service-oriented role.
  • An innate ability to build, hire, and coach a diverse part-time hourly staff.
  • In-depth knowledge of diverse business functions and principles, such as supply chain, P&L analysis, customer service, compliance, and human resources.
  • Strong organizational, interpersonal, and problem-solving skills.
  • Prior experience with baking/bakery equipment/commercial kitchen equipment is a plus.

**What We Offer**

As a District Manager in Training at Insomnia Cookies, you will receive a competitive base plus quarterly bonus compensation package, enrollment in our Cookie Jar deferred compensation program, excellent comprehensive benefits coverage, and more.