District Manager
2 days ago
Compass Group USA is seeking a highly skilled and experienced District Manager to lead our cross-functional teams and manage multiple accounts within their territory. As a key member of our leadership team, you will be responsible for providing overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.
Key Responsibilities:- Lead and manage a team of Resident District Managers and/or Directors of Dining Services to provide outstanding service to our clients.
- Drive and develop self and team towards building positive relationships with clients and achieving critical metrics (profitability, safety, engagement, etc.).
- May serve on the regional leadership team, participating in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
- Lead accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications.
- Support senior leadership in setting the cultural tone in district and region, meeting regularly with team and partners to ensure full visibility, understanding, safety, and accountability.
- Serve as a representative/brand ambassador of territory, attending client and community engagement events.
- Collaborate with the Sales, Retention, and Finance teams on sales proforma and proposal development, participating in full sales and retention process.
- Collaborate with partners to support district needs and solve problems by thinking through all angles and downstream impacts.
- Ensure compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements, conducting audits and offering solutions for improvement.
- Champion development, performance evaluations, succession planning, and building single- and multi-unit management skills, such as a full understanding of all roles within operation, supporting team with tools and systems.
- Own financial results/P&L for districts in the territory, working with leadership to ensure accuracy in reporting, forecasting, and budgeting.
- Complete required reports on time as outlined by policy.
- Ensure consistent and fair administration of all policies and procedures.
- Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree.
- Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
- Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
- Has the ability to think quickly, analytically, strategically, and accurately.
- Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills.
- Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient.
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills.
- Proficient in the use of Microsoft Suite.
- Extensive travel is required in this position.
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