District Manager in Training

5 days ago


San Francisco, California, United States Insomnia Cookies Full time
Imagining What's Possible

At Insomnia Cookies, we're on a mission to become the most imaginative sweet indulgence brand in the world. As we continue to grow and expand our brand, we're seeking a skilled District Manager in Training to drive performance success for 3-4 of our city and campus adjacent stores in San Francisco.

Key Responsibilities
  • Develop and execute regional support strategies to achieve each store's financial, operational, and customer-service goals.
  • Provide expertise on customer service challenges, team staffing, store operations, and company policies and procedures.
  • Assist in effectively managing labor in conjunction with the Director of Workforce Planning, regional support team, and Store Operations Managers.
Requirements
  • A minimum of 2 years of experience as a multi-unit regional manager in the food and beverage, restaurant, hospitality, or retail industries.
  • 2+ years of leadership experience in a customer service-oriented role.
  • An innate ability to build, hire, and coach a diverse part-time hourly staff.
  • In-depth knowledge of diverse business functions and principles, such as supply chain, P&L analysis, customer service, compliance, and human resources.
  • Strong organizational, interpersonal, and problem-solving skills.
  • Prior experience with baking, bakery equipment, or commercial kitchen equipment is a plus.
About Us

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, our innovative bakery and delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential 'sweet-easy' concept as our flagship in Philadelphia, and a rapidly growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game.



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