Guest Experience Specialist
2 days ago
We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Rancho Mirage. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share knowledge of the local area with guests.
- Ensure a safe and welcoming work environment, adhering to company policies and procedures.
- Protect company assets and maintain confidentiality.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
- High school diploma or equivalent required.
- No related work experience necessary.
- No supervisory experience required.
We offer a competitive starting pay of $20.50 per hour, with opportunities for growth and advancement. Our benefits package includes health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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